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Privacy Policy for Asthra Writer

Effective Date: February 10, 2026

At Asthra Writer, we understand that your data is sensitive, especially in the context of life sciences and regulatory documentation. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered writing assistant.

1. What Information We Collect

We aim to collect only the minimum amount of data necessary to provide you with high-quality AI-assisted drafts.

  • Account Information: When you register or log in using an Organisation ID, we collect basic details such as your email address and authentication credentials to manage your access.

  • Content Data: This includes the text, tables, or documents you upload or select within Microsoft Word for processing.

  • Usage Data: We collect basic technical information, such as your IP address and browser type, to ensure the application runs smoothly and to improve our services.

2. How We Use Your Data

Your data is used strictly for the following purposes:

  • AI Drafting: To identify relevant sections, tables, or images and construct a data graph to generate structured regulatory drafts.

  • Account Management: To verify your identity and manage your subscription or organizational access.

  • Service Improvement: To troubleshoot technical issues and optimize the performance of our AI models.

3. Data Storage and Retention

We follow a strict "Zero Persistence" philosophy for your document content:

  • Session-Based Processing: Uploaded content and source documents are processed in memory during your active session.

  • No Permanent Storage: We do not permanently store your document content, tables, or images on our servers once your session is closed.

  • Account Data: Your basic account information is stored securely for as long as your account remains active.

4. Data Security

Protecting your intellectual property is our priority:

  • HTTPS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard HTTPS protocols.

  • Enterprise-Grade Standards: Our AI stack is designed to meet high privacy standards required for life sciences authoring.

5. Cookies

We use cookies to improve your experience on our website and add-in. These help us:

  • Keep you logged in during your session.

  • Understand how you interact with our features so we can make them better.

  • Remember your settings and preferences.
    You can manage your cookie settings through your browser at any time.

6. Third-Party Services

To provide high-quality drafting, we use a hybrid mix of frontier and domain-tuned Large Language Models (LLMs).

  • Data Processing: When data is sent to these providers, it is processed securely.

  • No Training: We ensure that our third-party AI providers do not use your sensitive document content to train their public models.

7. Your Rights

Regardless of where you are in the world, we respect your rights to your data:

  • Access and Portability: You can request a copy of the account data we hold about you.

  • Correction or Deletion: You can ask us to update your information or delete your account entirely.​

  • Withdraw Consent: You can stop using the service and revoke data processing permissions at any time.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our technology or regulatory requirements. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

Email: info@asthra-writer.ai

Website: www.asthra-writer.ai

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